Effective Date: January 1, 2026
Please read these Terms of Use carefully before accessing or using our website. By visiting or interacting with any part of the American Artesian™ website (the “Site”), you agree to be bound by these terms and conditions, as well as our Privacy Policy and other applicable policies. If you do not agree, please do not use the Site.
Welcome to the American Artesian™ website, owned and operated by American Artesian LLC (“American Artesian,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of the Site, including any content, features, and services made available through it.
We may update these Terms at any time. Changes take effect once posted, and your continued use of the Site signifies acceptance. We encourage you to revisit this page periodically to stay informed of any updates.
Additional guidelines, terms, or conditions may apply to specific areas or features of the Site and are considered part of these Terms.
The Site provides information about our natural artesian water, subscription offerings, sustainability efforts, and brand mission. It also allows users to make purchases directly, subscribe to delivery plans, and contact us with inquiries.
While we strive for accuracy, we cannot guarantee the completeness, reliability, or availability of all content on the Site. Content may include text, images, pricing, product details, policies, or promotions — all of which are subject to change without notice.
Certain features of the Site may require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
By registering, you agree to provide accurate and current information and to update it as needed. If we suspect any information is false, incomplete, or used to violate our Terms, we may suspend or terminate your account at our discretion.
Please review our Privacy Policy to understand how your information is handled.
Our Site may include links to external websites or services that are not controlled or maintained by American Artesian™. These links are provided for your convenience, but we do not endorse or guarantee the content, policies, or services of third-party websites.
Accessing third-party links is at your own risk. We are not liable for any losses or damages resulting from your interactions with external sites.
If you use social features (such as sharing pages or connecting through Instagram, TikTok, or Facebook), you agree to abide by the terms and privacy policies of those platforms.
When sharing content from our Site or interacting with our brand on social media, please do so responsibly. Information shared publicly may be visible to others and is not governed by our internal privacy protections.
We are not responsible for the availability or performance of third-party platforms and disclaim liability for any content or services offered through them.
We welcome feedback and engagement from our customers. However, please understand that any ideas, suggestions, proposals, or creative materials you share with us — whether submitted through the Site, email, or social media — will be considered non-confidential and non-proprietary, unless we explicitly request them.
You retain ownership of any content you create and submit, but by sharing it with us, you grant American Artesian™ a non-exclusive, royalty-free, perpetual, and transferable license to use, reproduce, modify, publish, and distribute that content in any medium worldwide, without compensation to you.
By submitting content, you represent and warrant that:
We reserve the right to moderate, remove, or refuse any submission at our discretion.
To maintain a respectful and safe environment, you agree not to use the Site to:
While we do not actively monitor all user-generated content, we reserve the right to remove or report any content that violates these standards or applicable laws.
We may update, change, or suspend any part of the Site — including content, product availability, or services — at any time and without notice. American Artesian™ is not liable for any modifications, interruptions, or discontinuations.
We reserve the right to suspend or terminate your access to the Site at any time, without prior notice, if we believe you have violated these Terms or engaged in behavior that is inappropriate or unlawful.
Upon termination, any rights granted to you under these Terms will cease, but sections that by nature should survive (e.g., intellectual property, disclaimers, and limitations of liability) will remain in effect.
All content on the Site — including but not limited to text, graphics, logos, product names, icons, photographs, videos, and software — is the property of American Artesian LLC or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any part of the Site without prior written consent. Use of our trademarks, logos, or product images without authorization is strictly prohibited.
Your use of this Site is at your own discretion and risk. The Site and all information, services, and products made available through it are provided “as is” and “as available,” without warranties of any kind — express or implied.
To the fullest extent permitted by law, American Artesian™ disclaims all warranties, including but not limited to:
We make no guarantees regarding the results of using the Site, our products, or services. Any information obtained through the Site is not intended as professional advice and should not be relied upon as such.
To the maximum extent permitted by applicable law, American Artesian™ shall not be liable for any indirect, incidental, special, or consequential damages — including loss of data, revenue, or profits — resulting from:
This limitation applies even if we have been advised of the possibility of such damages. Your sole remedy for dissatisfaction with the Site is to discontinue its use.
Some jurisdictions do not permit the exclusion of certain warranties or the limitation of liability for consequential or incidental damages. In such cases, these disclaimers and limitations shall apply to the fullest extent allowed by applicable law.
All content provided on the Site — including blog posts, marketing materials, and user contributions — is intended for informational purposes only. It is not intended to substitute for professional advice, whether medical, legal, or otherwise.
Statements regarding hydration, health, or wellness benefits of artesian water are not evaluated by regulatory authorities and should not be interpreted as medical claims. Individual results may vary.
From time to time, we may post notices regarding changes to these Terms, service updates, or other matters on the Site. These notices may be provided via banners, email (if you have opted in), or prominent messaging on applicable pages. By continuing to use the Site, you acknowledge such notices and agree to any updated terms.
American Artesian™ respects the intellectual property rights of others and expects users of the Site to do the same. If you believe that content on our Site infringes upon your copyright, please send a written notice including the following information, as required by the Digital Millennium Copyright Act (DMCA):
Please submit DMCA notices to:
Legal Contact
American Artesian LLC
44679 Endicott Drive, Suite 300
Ashburn, VA 20147
Email: hq@americanartesian.com
Any disputes, claims, or controversies arising out of or relating to these Terms or your use of the Site shall be resolved through confidential binding arbitration in the Commonwealth of Virginia, unless otherwise required by law.
The arbitration will be administered by a recognized provider such as JAMS or AAA under its applicable rules, and judgment on the award may be entered in any court of competent jurisdiction. Each party will bear its own legal fees and costs.
By using this Site, you waive your right to a jury trial or to participate in class actions related to any dispute.
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles.
Any legal action or proceeding relating to these Terms that is not subject to arbitration shall be brought exclusively in the state or federal courts located in Loudoun County, Virginia.
If any part of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will remain in full force.
If you have any questions about these Terms or need to report a concern, please reach out to us at:
Email
hq@americanartesian.com
Mailing Address
American Artesian LLC
44679 Endicott Drive
Suite 300
Ashburn, VA 20147
USA
© 2026 American Artesian™. All rights reserved.