{"id":2519,"date":"2026-05-14T07:01:58","date_gmt":"2026-05-14T07:01:58","guid":{"rendered":"https:\/\/fm-connect1.fortmindz.in\/wp-ideal-solution\/?post_type=resources&p=2519"},"modified":"2026-05-14T07:10:02","modified_gmt":"2026-05-14T07:10:02","slug":"setting-the-right-expectations","status":"publish","type":"resources","link":"https:\/\/fm-connect1.fortmindz.in\/wp-ideal-solution\/resources\/setting-the-right-expectations\/","title":{"rendered":"SETTING THE RIGHT EXPECTATIONS"},"content":{"rendered":"

It’s often that I get clients who don’t know exactly what they want or need for their packaging lines. They either never did any automation, haven’t thought through the project thoroughly (they’re at the start of the journey), have the wrong motives (buying just for price or not needing automation now), or don’t understand my purpose as a machine supplier, thinking they can get free consultations and then buy from someone else with a lower price.<\/p>\n

I understand this might sound harsh, but I do hope this article serves both to equipment manufacturers as well as to our clients\u2013at the end of the day, we’re all selling and seeking growth for our respective businesses.<\/p>\n

In any case, the responsibility is always ours to ensure success for ourselves and for our clients, so that we have a mutually beneficial long-term business relationship.<\/p>\n

I want to write about how to create and foster this type of partnership by relying on five key principles I believe to be the corner stones for achieving such feat:<\/p>\n

    \n
  1. Purpose<\/strong><\/li>\n
  2. Expertise<\/strong><\/li>\n
  3. Humility<\/strong><\/li>\n
  4. Professionalism<\/strong><\/li>\n
  5. Detachment<\/strong><\/li>\n<\/ol>\n
    \n

    PURPOSE \u2013 GET THEM TO THINK RESULT BASED<\/h3>\n

    Prospects often don’t know what they want or need. If you don’t find the root problem, they focus on irrelevant details like machine cost, PLC brand, or reducing the quote. This shows a lack of understanding on both sides. Make them see the real purpose, aligning your service with their business vision.<\/p>\n

    \n

    EXPERTISE \u2013 KNOW YOUR STUFF<\/h3>\n

    Be the expert. Study, explain, and teach your product. Any unanswered technical question damages trust. Be their knowledge source.<\/p>\n

    \n

    HUMILITY \u2013 BE A GOOD HUMAN<\/h3>\n

    First, you’re human. Be humble, thankful, and give without arrogance. Good character goes a long way.<\/p>\n

    \n

    PROFESSIONALISM \u2013 BE DEPENDABLE<\/h3>\n

    Show up on time, keep your word. Be transparent and direct. Your clients will appreciate honesty. All successful people do. Even you (think about it).<\/p>\n

    \n

    DETACHMENT \u2013 NOTHING CAN HURT YOU<\/h3>\n

    Losing a deal isn’t the end. Maintain perspective\u2014life’s more than business. Keep working; good things will come.<\/p>\n

    The more you foster this mentality of being detached from the deal, the more you are able to help clients and others achieve their goals without bias. And that pays off.<\/p>\n

    \n

    CONCLUSION \u2013 EVERY SALE IS A RELATIONSHIP<\/h3>\n

    Each sale is a relationship, requiring energy and resources from both sides. Like personal relationships, business partnerships need qualification and deep understanding before commitment. Not all matches are perfect. The principles here build a foundation for healthy, long-term partnerships.<\/p>\n

    \n

    Let’s talk<\/strong><\/p>\n

    Does our story resonate with you? If you’re looking for a partner who values loyalty, hard work, and delivering results as much as you do, let\u2019s connect. I\u2019d love to hear your story and explore how we can build something great together.<\/p>\n

    LinkedIn: https:\/\/www.linkedin.com\/in\/ryanpabloc057\/<\/a><\/p>\n

    Brasil: tecnoxdobrasil.com.br<\/a><\/p>\n

    US: idealsolutionusa.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

    It’s often that I get clients who don’t know exactly<\/p>\n","protected":false},"author":1,"featured_media":2520,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"resources-category":[],"class_list":["post-2519","resources","type-resources","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nSETTING THE RIGHT EXPECTATIONS - Ideal Solution<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fm-connect1.fortmindz.in\/wp-ideal-solution\/resources\/setting-the-right-expectations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SETTING THE RIGHT EXPECTATIONS - Ideal Solution\" \/>\n<meta property=\"og:description\" content=\"It's often that I get clients who don't know exactly\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fm-connect1.fortmindz.in\/wp-ideal-solution\/resources\/setting-the-right-expectations\/\" \/>\n<meta property=\"og:site_name\" content=\"Ideal Solution\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-14T07:10:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/fm-connect1.fortmindz.in\/wp-ideal-solution\/wp-content\/uploads\/2026\/05\/1736460703596.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"562\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/fm-connect1.fortmindz.in\\\/wp-ideal-solution\\\/resources\\\/setting-the-right-expectations\\\/\",\"url\":\"https:\\\/\\\/fm-connect1.fortmindz.in\\\/wp-ideal-solution\\\/resources\\\/setting-the-right-expectations\\\/\",\"name\":\"SETTING THE RIGHT EXPECTATIONS - 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